PRIVACY POLICY

Introduction

VitanCore (website URL: https://vitancore.com) appreciates your business and trust. We are a Hong Kong–based company with a U.S. subsidiary offering wellness-related guidance and support for individuals seeking lifestyle improvement across the United States. We are committed to protecting your privacy and providing a safe online experience.

This Privacy Policy applies to our website and governs our data collection and usage practices. By using this website, you consent to the data practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:
• Personal Information: Name, email address, phone number, home or work address, and other contact details you voluntarily provide.
• Demographic Data: ZIP code, age, gender, preferences, interests, and favorites.
• Device Information: IP address, browser type, access time, and referring websites.
• Contact Form Data: Submitted information may be stored for a maximum of 3 months to facilitate appointments, customer service, or marketing. It is not shared with third parties.

Registration Data

When you register on our site:
• We store your contact details and profile information.
• You may view, update, or delete your information anytime.
• Website administrators have access to your profile data for management purposes.

Use of Information

Your information may be used to:
• Verify user identity.
• Schedule wellness consultations or self-assessments.
• Respond to inquiries and support requests.
• Share program-related tips and updates (only with consent).
• Customize your user experience.

Consent for Communication

By submitting any lead form, contact form, or booking form, you consent to receive SMS or email messages related to your account and our services. You can opt out at any time by replying “STOP” or “UNSUBSCRIBE.”
We may also contact you via messaging platforms (such as Telegram) if you have initiated a conversation with our support team there.

Third-Party Embedded Content

We may display embedded content from platforms such as:
• Facebook / Instagram: May track your interactions only after you grant consent. Facebook Privacy Policy
• YouTube: Videos may embed tracking only after consent. YouTube Privacy Policy

We are not responsible for the privacy practices of external content providers.

Cookies and Analytics

This website uses cookies to enhance performance and user experience. You can disable cookies through your browser settings. We also use Google Analytics for anonymous traffic analysis. No personally identifiable data is tracked. Opt out of Google Analytics.
Analytics data is anonymized and does not include personally identifiable information. We honor browser-level opt-out preferences.

Who Can Access Your Data

• If you are not a registered user, we do not retain any personal data about you.
• If you registered or submitted an inquiry, your data may be accessible by:
• Our administrative staff.
• Our licensed medical team (for health-related services only).

Third-Party Data Sharing

We do not sell, lease, or share your personal data with third parties for marketing. Information is used internally only.

Data Retention

All collected data is stored for a maximum of 90 days unless otherwise required for ongoing communication or by law. You may request data deletion at any time by contacting our team.

Security Measures

Our website is secured with SSL/HTTPS encryption. We follow HIPAA-compliant data handling practices to protect sensitive information.

Third-Party Links

VitanCore may include links to external websites. We are not responsible for the content or privacy practices of those sites. Always review third-party privacy policies before interacting.

Legal Compliance

We may disclose personal information when required by law or if necessary to protect our legal rights, respond to lawful requests, or prevent fraud. All such disclosures comply with relevant laws in Hong Kong and the United States.

Medical Disclaimer

Disclaimer: All content on this site is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider before starting any wellness or lifestyle change.

Any references to products, formulations, or tools (including injectables or branded items) are illustrative only and not intended to imply specific endorsement or outcomes.

Individual results may vary based on personal health status and adherence.

Sources and Educational Basis

The health and wellness content shared on this site is inspired by a variety of publicly available educational resources, including:

• Mayo Clinic
• National Institutes of Health (NIH)
• Harvard Health
• Stanford Medicine
• WebMD

These references are used to support general wellness education only. We do not imply official partnership, affiliation, or endorsement by any specific institution.

Service Model Clarification

VitanCore operates as a wellness-focused platform offering personalized guidance, tools, and educational content for lifestyle support. We do not fulfill prescriptions or act as a pharmacy. All interactions are intended to support users in their personal wellness goals, and not for diagnosis or treatment.